Refund & Return Policy

Our commitment to your spiritual contentment

1. 7-Day Hassle-Free Replacement

If your consecrated parcel arrives physically damaged during transit, or if an incorrect item has been dispatched, you may initiate a replacement request within 7 calendar days of receipt.

2. Lifetime Authenticity Guarantee

Every gemstone sold carries a 100% lifetime buyback/refund guarantee if proved non-natural by any recognized gemological testing institution.

3. Personalized Kundli & Video Consultations

Because Janam Kundli charts and live Acharya video sessions involve dedicated personal scholarly labor and customization, fees for performed consultations and printed bespoke charts are non-refundable once delivered.

4. How to Request Return

Contact us at blessings@astrostore.com or message our WhatsApp desk at +919876543210 with your Order Number and photos of the package.