Refund & Return Policy
Our commitment to your spiritual contentment
1. 7-Day Hassle-Free Replacement
If your consecrated parcel arrives physically damaged during transit, or if an incorrect item has been dispatched, you may initiate a replacement request within 7 calendar days of receipt.
2. Lifetime Authenticity Guarantee
Every gemstone sold carries a 100% lifetime buyback/refund guarantee if proved non-natural by any recognized gemological testing institution.
3. Personalized Kundli & Video Consultations
Because Janam Kundli charts and live Acharya video sessions involve dedicated personal scholarly labor and customization, fees for performed consultations and printed bespoke charts are non-refundable once delivered.
4. How to Request Return
Contact us at blessings@astrostore.com or message our WhatsApp desk at +919876543210 with your Order Number and photos of the package.